Sorry, we don’t do half sizes. At Heelys, we do everything in full — but if you’re between sizes, we recommend sizing up for the best fit.
| UK | EU | CM | Inches |
| C11 | 30 | 17 | 6.75 |
| C12 | 31 | 18 | 7 |
| C13 | 32 | 19 | 7.5 |
| 1 | 33 | 20 | 7.75 |
| 2 | 34 | 21 | 8.25 |
| 3 | 35 | 22 | 8.75 |
| 4 | 36.5 | 23 | 9 |
| 5 | 38 | 24 | 9.5 |
| 6 | 39 | 25 | 9.75 |
| 7 | 40.5 | 26 | 10.25 |
| 8 | 42 | 27 | 10.75 |
| 9 | 43 | 28 | 11 |
| 10 | 44.5 | 29 | 11.5 |
| 11 | 45.5 | 30 | 11.75 |
| 12 | 47 | 31 | 12.25 |
| 13 | 48 | 32 | 12.5 |
| 14 | 49.5 | 33 | 13 |
Step 1: Place a sheet of paper on the floor against a wall. Stand on it with your heel against the wall.
Step 2: Mark the tip of your longest toe. Repeat for both feet.
Step 3: Measure from the wall edge to the mark in centimeters or inches, and compare with the size chart above.
Between sizes? Measurements are approximate. If you are between sizes, we recommend sizing up.
DELIVERIES
All our orders are shipped via DPD from our UK warehouse and we strive to deliver orders as quickly and efficiently as possible.
STANDARD SHIPPING
€8.99 shipping. Delivery time within Germany: 3-4 standard working days.
Free shipping from €79.99.
Our standard working days are Monday to Friday.
Orders placed on weekends will be processed and shipped on the next available business day. Shipping times indicated are based on the shipping confirmation, not the time of order placement.
We currently do not dispatch on Dutch public holidays—please allow extra time for deliveries around these times. Click here to learn more about these dates.
If you have any further questions, please read our FAQ page or send an email to customer.care@uk.heelys.com
PURSUIT
To track your order, log in (for registered users), navigate to your order, and view the "Order Shipments" tab. You can also check your order history and status. You can also click the link in your shipping confirmation email.
RETURNS
HOW TO RETURN YOUR ORDER
If for any reason you are not satisfied with your purchase, you may return your items to us within 14 days of receipt for a full refund if they are in saleable, unworn condition.
It is the customer's responsibility to cover any return shipping costs. We recommend sending returns using a registered or signed-for delivery service of your choice to ensure your return is tracked and insured. Goods remain the customer's responsibility until they are received at our warehouse. Please ensure they are properly packaged to avoid damage during transit.
Returns will only be accepted if the item is unused, in its original packaging, and can be resold as such with all tags, etc. still attached. If the product is deemed used or unsaleable, Heelys reserves the right to reject the return request and refuse to issue a credit to the purchaser.
We can provide you with information on using these services once you have completed our return form provided with your order. Please email us if you need a return form or if you encounter any issues with your return.
We strive to process all returns as quickly as possible. Once we receive and inspect your package, your return should be processed within 7 business days. Once processed, refunds will be returned to the original payment source. Depending on your bank, it may take up to 5 business days to appear.
If you believe your goods are faulty, please contact our customer service team at customer.care@uk.heelys.com to provide information and images detailing any defects or damage.
EXCHANGE
Because our inventory is constantly changing, we do not offer a traditional exchange service. Instead, you should place a new order and return the old one for a refund. Once we receive your original items back in stock, the standard return process applies.
RETURN ADDRESS
FAO Heelys Customer Service
You sent me the wrong items
While we take every step to ensure your order is 100%, errors may occasionally occur.
If you have received an item that is faulty or incorrectly delivered, please contact our customer service team before returning your item.
Email customer.care@uk.heelys.com ,
Our full return and cancellation policy can be found in the website's Terms and Conditions.
Pro 25 Adults
Colour:
Triple Black
Size:
6
Pre-order for delivery from 12th October
Orders with Pre-order items will be dispatched together once all items are available.
Description
Description
- Synthetic and textile upper offers a durable feel and a relaxed fit
- Custom woven logo flag
- Extra Padded collar and tongue for added comfort and support
- Lace closure offers a secure fit
- ABEC 5 Wheel bearings and Low-Profile Rubber Wheels for the Perfect Roll
- Rubber Sole for Extra Grip and Durability
Safety Guide
Safety Guide
Although using your Heelys skate shoes is extremely enjoyable, there is a learning curve. Skating with Heelys is a sport, and the key is to learn how to heel safely and properly.
- While using protective gear cannot guarantee your safety, it could greatly reduce your chances of injury. We therefore always recommend wearing full protective gear when using your Heelys skate shoes including: helmet, wrist guards, knee pads, and elbow pads.
- Make sure all your protective safety equipment is not cracked, broken, or damaged in way. If you have any single-use gear (particularly a helmet) that gets damaged impact, make sure you replace it immediately.
- Only use a helmet that fits you properly and keep it fastened. Never wear the strap too loose around your chin in order to prevent it from shifting or falling off.
- Make sure the wheels are not obstructed. This could include rocks, paper, or any other objects that could be lodged in the wheelbase.
- Check the laces to make sure they are not worn out nor have tears. Always keep your laces tied while skating for a smooth ride.
- Make sure the wheels are not worn down, have dents or cracks. If you notice any of these problems or any other damages, be sure to replace the wheels before you skate.
- Be sure to avoid cracks and skate only on smooth, stable, dry surfaces.
- DO NOT SKATE OVER ROCKS, SAND, OR WATER.
Once you have your Heelys protective gear and Heelys on, practice braking to make sure you can stop at any time necessary. If you need to stop or slow down quickly, practice transitioning from skating to walking or stopping by simply putting your toes down.
NOW, LET'S ROLL!
