"Great, my daughter love it , looks very nice. Thank you fast delivery!"
Sorry, we don’t do half sizes. At Heelys, we do everything in full — but if you’re between sizes, we recommend sizing up for the best fit.
| UK | EU | CM | Inches |
| C11 | 30 | 17 | 6.75 |
| C12 | 31 | 18 | 7 |
| C13 | 32 | 19 | 7.5 |
| 1 | 33 | 20 | 7.75 |
| 2 | 34 | 21 | 8.25 |
| 3 | 35 | 22 | 8.75 |
| 4 | 36.5 | 23 | 9 |
| 5 | 38 | 24 | 9.5 |
| 6 | 39 | 25 | 9.75 |
| 7 | 40.5 | 26 | 10.25 |
| 8 | 42 | 27 | 10.75 |
| 9 | 43 | 28 | 11 |
| 10 | 44.5 | 29 | 11.5 |
| 11 | 45.5 | 30 | 11.75 |
| 12 | 47 | 31 | 12.25 |
| 13 | 48.5 | 32 | 12.5 |
| 14 | 49.5 | 33 | 13 |
Â
Step 1:Â Place a sheet of paper on the floor against a wall. Stand on it with your heel against the wall.
Step 2:Â Mark the tip of your longest toe. Repeat for both feet.
Step 3:Â Measure from the wall edge to the mark in centimeters or inches, and compare with the size chart above.
Between sizes? Measurements are approximate. If you are between sizes, we recommend sizing up.
DELIVERIES
All our orders are shipped via DPD from our UK warehouse and we strive to deliver orders as quickly and efficiently as possible.
STANDARD SHIPPING
€8.99 shipping. Delivery time within Germany: 3-4 standard working days.
Free shipping from €79.99.
Our standard working days are Monday to Friday.
Orders placed on weekends will be processed and shipped on the next available business day. Shipping times indicated are based on the shipping confirmation, not the time of order placement.
We currently do not dispatch on Dutch public holidays—please allow extra time for deliveries around these times. Click here to learn more about these dates.
If you have any further questions, please read our FAQ page or send an email to customer.care@uk.heelys.com
PURSUIT
To track your order, log in (for registered users), navigate to your order, and view the "Order Shipments" tab. You can also check your order history and status. You can also click the link in your shipping confirmation email.
RETURNS
HOW TO RETURN YOUR ORDER
If for any reason you are not satisfied with your purchase, you may return your items to us within 14 days of receipt for a full refund if they are in saleable, unworn condition.
It is the customer's responsibility to cover any return shipping costs. We recommend sending returns using a registered or signed-for delivery service of your choice to ensure your return is tracked and insured. Goods remain the customer's responsibility until they are received at our warehouse. Please ensure they are properly packaged to avoid damage during transit.
Returns will only be accepted if the item is unused, in its original packaging, and can be resold as such with all tags, etc. still attached. If the product is deemed used or unsaleable, Heelys reserves the right to reject the return request and refuse to issue a credit to the purchaser.
We can provide you with information on using these services once you have completed our return form provided with your order. Please email us if you need a return form or if you encounter any issues with your return.
We strive to process all returns as quickly as possible. Once we receive and inspect your package, your return should be processed within 7 business days. Once processed, refunds will be returned to the original payment source. Depending on your bank, it may take up to 5 business days to appear.
If you believe your goods are faulty, please contact our customer service team at customer.care@uk.heelys.com to provide information and images detailing any defects or damage.
EXCHANGE
Because our inventory is constantly changing, we do not offer a traditional exchange service. Instead, you should place a new order and return the old one for a refund. Once we receive your original items back in stock, the standard return process applies.
RETURN ADDRESS
FAO Heelys Customer Service
You sent me the wrong items
While we take every step to ensure your order is 100%, errors may occasionally occur.
If you have received an item that is faulty or incorrectly delivered, please contact our customer service team before returning your item.
Email customer.care@uk.heelys.com ,
Our full return and cancellation policy can be found in the website's Terms and Conditions.
Classic X2
Colour:
Black/White/Blue
Size:
C11
Description
Description
Our Classic models come up large so we recommend going down a full size to your usual size.
It's called the Classic for a reason! Great to wear with jeans, leggings, dresses, skirts, jumpsuits, pyjamas, you get the idea!
- Canvas/Nylon Upper with padded tongue and collar for optimal comfort and protection
- Lace closure for a secure fit
- Contrast stitching on upper
- Durable rubber sole with lightweight EVA midsole
- 2X2 Wheels
- Abrasion-resistant brake pad
- Low Profile Wheels
- ABEC 3 Bearings
Please Note: These Heelys do not come with the Heelys Tool & Plugs.
Overall rating: 4.4038463 / 5 from 52 reviews.
AI Generated Review Summary
Classic X2 offers a comfortable and secure fit with its padded tongue and collar, lace closure, and durable rubber sole. While quality is highly praised, sizing can be inconsistent, with some customers recommending ordering a smaller size.
Summary topics
- Sizing: 10%
- Product Quality: 39%
Review topics: ["fit","size","quality","look","delivery","colours","service","heelys","granddaughter","gift","shoes"].
Review highlights
- "Excellent quality and fantastic service from start to finish." —
- "Love the colours good quality, true to size lovely fit ." —
- "Very very good quality, reasonable price." —
Reviews
Heelys
"Can’t rate them yet as there a Christmas present, but I’m sure there will be fine and much appreciated as they look well-made and should do the job"
Birthday pressie
"Our 10 yr old loved these… nicely packaged as well!"
order a 13 and they
"order a 13 and they was more like a size 2"
Parfait
"Très bon modèle. Facile à utiliser pour débuter."
I love hellys so mutch but they are just to expenc
"To expenseve"
Brilliant
"There brilliant"
Happy grandkids
"Granddaughter will be delighted she has wanted some for a while now she is old enough well made great quality and excellent value I am very happy with the service and product"
Very disappointed
"Very poor response on phone and email so I have still not sorted out original order. Disappointed for my granddaughter as this was her birthday present."
Postage costs!
"My daughter was really pleased with the shoe style but they were far too big, which is ok, but I had to pay delivery, then I had to pay to return the item, postage costs are very dissatisfying and will likely reorder from another site."