Shipping policy

HOLIDAY NOTICES 

Holiday Shipping Cut-Offs

To help ensure your gifts arrive in time for Christmas, please take note of our final shipping dates:

Standard Delivery: Order by 15th December

Please note: While we’ll do everything we can to get your gifts shipped on time, these dates are provided as a guide and cannot be guaranteed due to potential seasonal delays. We recommend placing your order as early as possible to avoid disappointment.

All our orders are shipped via DPD and we strive to deliver orders as quickly and efficiently as possible.

STANDARD SHIPPING

€8.99 shipping. Delivery time within Germany: 3-4 standard working days.

Free shipping from €79.99.

Our standard working days are Monday to Friday.

Orders placed on weekends will be processed and shipped on the next available business day. Shipping times indicated are based on the shipping confirmation, not the time of order placement.

We currently do not dispatch on Dutch public holidays—please allow extra time for deliveries around these times. Click here to learn more about these dates. 

If you have any further questions, please read our FAQ page or send an email to customer.care@uk.heelys.com 

TRACKING

To track your order, log in (for registered users), navigate to your order, and view the "Order Shipments" tab. You can also check your order history and status. You can also click the link in your shipping confirmation email.