Great quality, looks even better
"Great quality, looks even better in real life. Only downside is it has bigger fitting than a regular size. You might want to go for a size or half smaller than usual."
Sorry, we don’t do half sizes. At Heelys, we do everything in full — but if you’re between sizes, we recommend sizing up for the best fit.
| UK | EU | CM | Inches |
| C11 | 30 | 17 | 6.75 |
| C12 | 31 | 18 | 7 |
| C13 | 32 | 19 | 7.5 |
| 1 | 33 | 20 | 7.75 |
| 2 | 34 | 21 | 8.25 |
| 3 | 35 | 22 | 8.75 |
| 4 | 36.5 | 23 | 9 |
| 5 | 38 | 24 | 9.5 |
| 6 | 39 | 25 | 9.75 |
| 7 | 40.5 | 26 | 10.25 |
| 8 | 42 | 27 | 10.75 |
| 9 | 43 | 28 | 11 |
| 10 | 44.5 | 29 | 11.5 |
| 11 | 45.5 | 30 | 11.75 |
| 12 | 47 | 31 | 12.25 |
| 13 | 48 | 32 | 12.5 |
| 14 | 49.5 | 33 | 13 |
Step 1: Place a sheet of paper on the floor against a wall. Stand on it with your heel against the wall.
Step 2: Mark the tip of your longest toe. Repeat for both feet.
Step 3: Measure from the wall edge to the mark in centimeters or inches, and compare with the size chart above.
Between sizes? Measurements are approximate. If you are between sizes, we recommend sizing up.
DELIVERIES
All our orders are shipped via DPD from our UK warehouse and we strive to deliver orders as quickly and efficiently as possible.
STANDARD SHIPPING
€8.99 shipping. Delivery time within Germany: 3-4 standard working days.
Free shipping from €79.99.
Our standard working days are Monday to Friday.
Orders placed on weekends will be processed and shipped on the next available business day. Shipping times indicated are based on the shipping confirmation, not the time of order placement.
We currently do not dispatch on Dutch public holidays—please allow extra time for deliveries around these times. Click here to learn more about these dates.
If you have any further questions, please read our FAQ page or send an email to customer.care@uk.heelys.com
PURSUIT
To track your order, log in (for registered users), navigate to your order, and view the "Order Shipments" tab. You can also check your order history and status. You can also click the link in your shipping confirmation email.
RETURNS
HOW TO RETURN YOUR ORDER
If for any reason you are not satisfied with your purchase, you may return your items to us within 14 days of receipt for a full refund if they are in saleable, unworn condition.
It is the customer's responsibility to cover any return shipping costs. We recommend sending returns using a registered or signed-for delivery service of your choice to ensure your return is tracked and insured. Goods remain the customer's responsibility until they are received at our warehouse. Please ensure they are properly packaged to avoid damage during transit.
Returns will only be accepted if the item is unused, in its original packaging, and can be resold as such with all tags, etc. still attached. If the product is deemed used or unsaleable, Heelys reserves the right to reject the return request and refuse to issue a credit to the purchaser.
We can provide you with information on using these services once you have completed our return form provided with your order. Please email us if you need a return form or if you encounter any issues with your return.
We strive to process all returns as quickly as possible. Once we receive and inspect your package, your return should be processed within 7 business days. Once processed, refunds will be returned to the original payment source. Depending on your bank, it may take up to 5 business days to appear.
If you believe your goods are faulty, please contact our customer service team at customer.care@uk.heelys.com to provide information and images detailing any defects or damage.
EXCHANGE
Because our inventory is constantly changing, we do not offer a traditional exchange service. Instead, you should place a new order and return the old one for a refund. Once we receive your original items back in stock, the standard return process applies.
RETURN ADDRESS
FAO Heelys Customer Service
You sent me the wrong items
While we take every step to ensure your order is 100%, errors may occasionally occur.
If you have received an item that is faulty or incorrectly delivered, please contact our customer service team before returning your item.
Email customer.care@uk.heelys.com ,
Our full return and cancellation policy can be found in the website's Terms and Conditions.
Rezerve Low X2
Regular price
€49,99 EUR
Sale price
€49,99 EUR
Regular price
€89,99 EUR
Unit price
per
In Stock
Sold Out
Colour:
Lavender/Lt Pink/Lt Blue
Size:
2
Description
Description
Smooth PU Upper that provides durability and comfort Padded collar and tongue for comfort and foot security
Rubber Sole for extra grip and durability
X2 ABEC 5 Wheel bearings and Low-Profile Rubber Wheels for the Perfect Roll
Overall rating: 3.8823528 / 5 from 17 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["quality","size","fun","daughter","shoes","heelys"].
Review highlights
Reviews
Faulty product, awful customer service
"If I could give 0 stars I would. They replied to my previous complaint to say they arranged for DPD collection. Didn't highlight that I work and collections aren't conventional for me. Then I ordered another pair last week so it would arrive by my wee girls birthday on 5th sep. Only to be told now it won't be delivered until 7th sep. What am I to do now. I'm nearly £140 down and no heelys to show for it. Customer service so slow, no contact number to talk to anyone. Had to open a case via paypal on the resolution centre before they replied to me the first time. Should absolutely be ashamed of themselves."
Awful if i could give zero stars i would.
"Can't see my second review, so wonder of you have deleted it? In response to your comment under my last review. Your team must be blind because the heely with the fault did not have any wheels put into it. I noticed the fault and therefore did not proceed to putting wheels in. It is 100% a fault with the rubber not being manufactured properly. I have significant evidence via photos to prove this. Absolutely awful customer service and now trying to blame me. You should be absolutely ashamed of yourselves. Now my little girl on her birthday will have nothing but a faulty pair of heelys and i am out £140. Awful response and awful customer service and will be escalating to PayPal again. Disgrace. Stay clear"
Faulty and lack of contact
"Ordered these, one of the shoes had a defect. Communication so poor with the company. No contact number to ring them. Have had to open a dispute on PayPal and fork out another 69. 99 to order again as its all my wee girl asked for as a birthday present. So disappointed"
Très jolies pour une petite fille
"Les chaussures sont très mignonnes et semblent de qualité. Ma fille apprécie beaucoup même si elle est encore loin de maîtriser ! Taille petit"
Great shoes however you sent wrong size
"Great Heelys however I ordered a 13 and you sent a 12. It’s seems that your sizes are American and this isn’t clear."
Great fun, my son loves
"Great fun, my son loves them. Good quality they will last for ages"
Looks good!!
"They are lovely but I went a size up as I expected them to run small. They are comfortable and secure and my daughter is delighted to have a pair."
My daughter loved it, but
"My daughter loved it, but we had to return to get a size bigger."
Great quality
"It's a Xmas gift for my daughter, so she hasn't really used it yet. But they definitely look stylish and of great quality!"